Contact Us
Last updated: October 24, 2026
Get in Touch
We're here to help. Whether you have a question about the Service, need technical support, want to report a mistake in a question or have a question about a purchase, please don't hesitate to reach out.
Email Support
For general inquiries and support: support@passizen.com. If you have an account, you can also write to us in the support chat: open "Help & Support" in your account's menu.
Response Time
We aim to respond to all inquiries within 24 hours on business days.
Before Contacting Us
You might find your answer on the page of your test, which answers the most frequent questions about it, or on our About Us page.
Mistakes and Bug Reports
If you have found a mistake in a question or a technical problem, please include:
- A description of the problem
- The test and the number of the question, or a link to the page
- Your browser and operating system
- Any error messages you see
Refund Requests
For refund requests, please include your account email and order details. See our Refund Policy for eligibility.