FranceMise en situation n° 72 · Rights and duties
For six months, Cheikh has had no answer from the CAF (family allowance fund) about his file, despite several letters. Who can help him free of charge?
In the exam (French)
Depuis six mois, Cheikh n'obtient aucune réponse de la CAF sur son dossier, malgré plusieurs courriers. Qui peut l'aider gratuitement ?
- aThe Defender of Rights, an independent authority.Le Défenseur des droits, une autorité indépendante.Correct answer
- bA bailiff, who can force the CAF to pay.Un commissaire de justice, qui peut obliger la CAF à payer.
- cThe consulate of his country of origin, which supervises the CAF.Le consulat de son pays d'origine, qui contrôle la CAF.
- dThe mayor, who can pay the CAF benefits himself.Le maire, qui peut verser lui-même les aides de la CAF.
Why?
The Defender of Rights (Défenseur des droits) is an independent authority. It helps, free of charge, people who have a problem with an administration or a public service, or who are victims of discrimination. You can contact it online, by telephone, or meet one of its local representatives (délégués), for example at the town hall or the prefecture.
Translated with AI. In the exam the question is in French, as shown above.
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Source
Knowledge questions: Ministry of the Interior (DIAN), official lists of knowledge questions CSP and CR, formation-civique.interieur.gouv.fr, Licence Ouverte 2.0, read on 21 October 2026; the official list for naturalisation, immigration.interieur.gouv.fr (DGEF), Licence Ouverte 2.0, read on 25 October 2026. The answer options, the explanations, the situations and the English translation are ours, written with AI; in the exam the questions are in French. This is not a ministry service.
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